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Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.

 

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Tatiana Shi
Dec 10, 2020

Lab 3b step 140

I have done all the steps

Screen Shot 2020-12-09 at 21.07.38
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I did this and when I went to refresh the Leads page, it wouldn't show up "Miles Dyson"


Screen Shot 2020-12-09 at 21.09.04
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Download PNG • 396KB

Thank you! I would appreciate your help!

1
Dr. Tim, Max Labs Director
Dec 10, 2020

The list of leads you are looking at in your 2nd screencap above is "Recently Viewed". That means it is showing you leads that you viewed already (recently). Since you haven't already examined the Miles Dyson lead record, it wouldn't show up in that list view.


The beginning of Step 140 says to change the list view to "Today's Leads". Then it would list Miles Dyson because that lead got created today. But if you do this tomorrow, then you won't see it because he was added today. So tomorrow, you will need to add him again and then view "Today's Leads" and he will show up. (You will then have 2 Miles Dyson lead records but only the one from the same day will show up in Today's Leads. That's ok.)


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