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Lab 1b

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Max Labs Support (1B)

I used a promo code for Lab 1b and received a Registration ID (vfY3o9hzfJjh), but the installation process never started. My promo code says it has been "redeemed," yet I was never redirected to Salesforce to install the package. There is no login button or installation link on the shop page (http://tiny.cc/maxnrocky), and my confirmation email contains no link to install anything. When I check my Salesforce "Installed Packages," I only see the Max Labs Grader from Lab 1a – the Lab 1b Pitch package is missing entirely. I need the direct Salesforce installation link for Lab 1b so I can complete my assignment.


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Mason He
Mason He

Question #20 clarfication and question

Hi so I was just wondering because in the instructions it tells me to click on the Marketing app specifically but the only option that matches with it or is remotely close to Marketing is the Marketing CRM Classic option. The reason why I am asking this is because I am afraid that I may have possibly did something wrong from the previous steps and I do not want to continue any further building off something that was wrong from the start.


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You didn't do anything wrong except that you didn't notice when Max said she would be calling the Marketing CRM Classis app just plain "Marketing app" for short from now on back in Lab 1a.

Catherine Geier
Catherine Geier

Lab 1b Issue.

Hello,

Starting with step 1-4, it keeps saying that my pitch tab is not deleted, even though I have tried to re-delete it multiple times, and afterward, it just comes up as "page not found". After that, I have several other issues where it is telling me to go back and fit work that is already there. Like telling me to add a "pitch everything" tab and a "Bad!" comment. The work is already there, but my score is bad. I ahve tried to refresh the grader page multiple times and check my work like normal. I also have 100% on lab 1a, so im not sure why 1b is so messed up early on.


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Yeah, I know what's happening. You initially skipped Steps 1-4 for some reason so you didn't delete your old Pitch object that you made in Lab 1a.


Then you continued on with the Lab 1b steps and installed Max's Pitch Package which includes a new Pitch object.


So then you had two Pitch objects and some of the work you were doing was being done in the old one and maybe some in the new one.


The grader looks at the new Pitch object only and it's not seeing the work that you say you did because you did that work in the old Pitch object.


This confusion is what we are trying to prevent when we ask you to delete the old Pitch object in Steps 1-4 before you install Max's Pitch Package.


I'm not sure why you're unable to delete the old one now except maybe you are selecting the new one to delete. The new one can't be deleted because it was part of Max's Pitch Package. Look here on the screencap you submitted -



See the two Pitch rows? The one on top is the old one. It says "Pitch__c" in the 2nd column. That's the one you should be deleting.


The one below says "Maxz__Pitch_Package" in the 2nd column. That's the one you are supposed to do the work in.


Try deleting again, making sure you're choosing the top one. If that still won't work, then do these 3 steps so I can access your account and fix it myself and let me know when you've completed them:


  1. Log in and click on the round character icon (upper right corner) and click Settings

    2. On the left, under My Personal  Information, click Grant Account Login Access below that

    3. On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save


Step 78 Loaded & Likely Angels Only Issue

"After Step 78, the Loaded & Likely Angels Only view on your screen should match the screencap embedded in the blog. You should see the same two records listed. (50 pts)" This is a screenshot of my current screen. It appears that I have 4 rows rather than two. I am unsure if I missed a filter of some sort. What can I do to ensure my screen view matches step 78 from the instructions?

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You were supposed to clone the Angels Only listview so that would have carried over the filter of Type = Angel. But you must have deleted that one because it's not showing up in your filter panel now. That's ok. Just add it back (Steps 59-63) and that will knock out two of the four rows above that are VCs instead of Angels.

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