Ok, so you posted this in the Lab 3a forum but it looks like you're working on 3b. And it looks like there's something wrong with the Workflow you created. Most likely you got something wrong in the rules (Steps 34-47). Or you forgot to activate the rule you made in Step 57.

You can go back to edit the rule and fix anything that's not what is given in 34-47. And/or you can go back and activate it now (Step 57) if it's not showing as Active.

Then you can delete the lead, Miles Dyson, and add him again to see if it works at that point.

If that doesn't work, then do these 3 steps so I can access your account and I'll take a look. Let me know when you've done them, ok?

1. Log in and click on the character icon (upper right) and click My Settings

2. On the left, under My Personal Information, click Grant Account Login Access below that

3. On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save