Help Forum

Sorry you're stuck but there's almost always a pretty easy fix! Don't try to start all over again–not necessary!  Don't start undoing stuff and don't uninstall Max's Pitch Package, etc. 

 

There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. Check that first but if you can't find it there, post your problem + a screencap in the proper category below & we'll post a solution back ASAP!

simulationstv1
Mar 5

Simulation 2B - Importing Help

I am having trouble importing the csv file. I have tried many times and the email I get keeps telling me "Meetings Failed: 10"

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Dr. Tim, Max Labs Director
Mar 6

Ok, do these 3 steps so I can access your account and see what's going on. Let me know when you've completed them. I won't do anything until I hear that they're done, ok?


1. Log in and click on you name (upper right) and click My Settings

2. Click My Personal Information (upper left) and then Grant Account Login Access below that

3. On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 Year and click Save


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