top of page
MaxzPlace
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
-
post in the right category
-
INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
-
explain the problem clearly
bottom of page
I am having the same issue as well. When I add the excel file, it shows that some columns are unmapped or missing.
Yeah I don’t know where you got that file. It’s not the one provided at the link given in the lab instructions. Are you opening the file in Excel and saving it out? The instructions say not to do that. It corrupts the file. The file provided is not an Excel file. It does not have a .xls file extension. .xls files can’t be imported. We provide a .csv file. You are supposed to just save it as is - as a .cvs file. When the file displays your browser, just download it. Don’t open Excel. If your browser is set to open all .csv files in Excel automaticall, the just quit it when it opens and don’t Save it from Excel. Or use a different browser that will just download the file and not open it in Excel.