I just bought the pitch package for Lab 1b, but my wifi went out as I bought it. I got the email confirming that I paid the $20 and the order went through, but I wasn't able to continue. I am stuck at the paying page despite already paying for it and I wasn't even able to install the package. Is there a way to fix this or get a refund?
MaxzPlace
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.
Make sure you post in the right category below & be sure to include a screencap showing the issue!
Sure, np. Go ahead and buy it again and I’ll refund you for the first one.
Hi Dr. Tim. Luckily, I just checked my bank's mobile app and no money left my account, so there is no need to send a refund. I did get the email saying the first order is successful, but since no money has left my account, it can be disregarded. I went ahead and bought the pitch package with no problems. I appreciate the help you offered. Thanks.
Oh, perfect. Sounds like it worked out then, Juver. Good to go! Thanks for letting me know.