I paid for the download and it said it would take awhile to download. It said I should receive an email once it is downloaded. I still do not have it and cannot get past step 18 because I do not have the new 'Pitch'. How long will this download take? Is there anything I can do to speed up this process?
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Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
post in the right category
INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
explain the problem clearly
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