Help Forum

Sorry you're stuck but there's almost always a pretty easy fix! Don't try to start all over again–not necessary!  Don't start undoing stuff and don't uninstall Max's Pitch Package, etc. 

 

There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. Check that first but if you can't find it there, post your problem + a screencap in the proper category below & we'll post a solution back ASAP!

barganier.baylee
Mar 12

step 19/20

there's no check boxes to the left for Riley on this step


1
Dr. Tim, Max Labs Director
Mar 12

Hmm...that's weird but there's another way to do the same thing. Just click on Edit, by her name, and then you'll see a whole page of her info with a Reset Password button near the top and you can use that instead. But can you also do me a favor and let me know which browser you're using? If it's Safari, try Chrome and let me know if there's a difference? Thanks!

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