When I click "Users" Riley's name does not come up. I clicked on all the emails (besides my own) to change to password and it says a new password has been sent to the email, but I did not receive one. Possibly because the email listed is insightsecurity or integration ones? Please let me know, thank you.
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.
Make sure you post in the right category below & be sure to include a screencap showing the issue!