The pitch layout is missing contact name, mobile, pitch date and comments. Can't find a way to edit. Pitch layout edit is locked.
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Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
post in the right category
INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
explain the problem clearly
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Sorry, yes, that explains a lot. The problem is that those later steps have already been done - those later steps are when you take those fields out of the Page Layout of the Pitch object. So that's why they are not showing up and are locked. You can add them back in by going to the Object Manager > Pitch > Page Layouts and then you can continue but then you may get stuck again on a similar problem where things have already been done. Then you may need to undo those to proceed.
Honestly, I think it may be easier to start over with a fresh account. Then I can give you a promo code so you don't have to pay again. You can skip 1a and most of 1b. I can tell you which steps you can skip so then you can quickly get to the start of 2a and won't have these problems anymore. (And you won't run into them again in 2b, 3a and 3b, either).
Let me know if you want to go that route. Then I need your email so I can send you the code & instructions. My email is email@example.com
Let me know your name so I can find your account.
And let me know when you've completed them.
Ok, do these 3 steps so I can access your account and see what's going on:
1) Click on the character at the upper right corner and then, in the popup, click “Settings”
2) On the left vertical menu, click on “Grant Account Login Access”
3) On the row for The Max Labs Project, use the menu to change “—No Access—“ to “1-Month…”
I was in Lab 2A step 19 where you add the Spray & Pray Ventures. Contact name, mobile, pitch date and comment etc are not present. When I look at Pitches Everything these field have a lock instead of the pencil. I can't see anyway to unlock.
I notice these fields are locked for editing. Anyone know how to unlock them?