In the new pitch created, the Address and Closability field do not show up. How can I fix this? Below is a picture for reference. Thank you!
Screen Shot 2021-09-12 at 7.02.39 PM
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MaxzPlace
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.
Make sure you post in the right category below & be sure to include a screencap showing the issue!
I suspect you skipped the first 4 steps in Lab 1a where you are supposed to delete the Pitch object you created in Lab 1a because, when you install Max's Pitch Package it contains a new Pitch object with Address and Closability added. You're supposed to delete the 1a one so you don't get them confused. But you probably have both now and you did get confused, I'm guessing. What you are showing must be the 1a Pitch object that does not have Address and Closability. So it's pretty messed up now.
You'll need to do these 3 steps so I can access your account and try to fix everything back up. Let me know when you've done them ok?
Log in and click on the character icon (upper right) and click My Settings
On the left, under My Personal Information, click Grant Account Login Access below that
On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save
Okay. I have completed the steps.
Ok, thanks. I'll check now and let you know ASAP.
Ok, so I see that you did already delete the Lab 1a Pitch object. That's good.
And Address and Closability are there in the Pitch object from Max's Pitch Package but I think you took them out of the Pitch Layout for some reason when you were removing Pitch Date and Comments, Contact Name, Mobile, and Email in Step 89. I put back Closability and Address into your layout so now those fields will show up and you can fill them in. For some reason they were blank - you must have missed the steps to fill them in. But now you can.