Ok, do these 3 steps so I can access your account and I'll take a look. Let me know when you've done them, ok? also, I will need your real name so I can look up your account.
1. Log in and click on the character icon (upper right) and click My Settings
2. On the left, under My Personal Information, click Grant Account Login Access below that
3. On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save
Ok, do these 3 steps so I can access your account and I'll take a look. Let me know when you've done them, ok? also, I will need your real name so I can look up your account.
1. Log in and click on the character icon (upper right) and click My Settings
2. On the left, under My Personal Information, click Grant Account Login Access below that
3. On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save