top of page

Lab 3a

Public·150 members

Kai Sano Lim
Kai Sano Lim

Account Frozen, access revoked

Hello, I had an issue where due to my device having a VPN on in the background, when trying to log onto Max Grader after finishing the steps for 3A, Salesforce automatically blocked my account for further activity.


Is there a way I can get my access back?


18 Views

Yes, sorry about that. This is a new issue that just started in the last 2 weeks with Salesforce for some reason.


We have had success with students who ran into this calling Salesforce support and getting the account unfrozen. Please try calling 1-800-667-6389 and then choose the option for Support then choose New Case. Then just tell them you have a Developer Edition account. You can explain you're just using that free account for your homework at school learning Salesforce so there's no security issue anyway. Since there's no administrator for these accounts, the support people are the ones who have to unfreeze it.


It should work bu let me know, ok?

© 2024 by The Max Labs Project

bottom of page