I'm guessing you guys didn't do the three steps at the top of the cover page (marked "Critical") to change you Language/Locale settings to English (United States). Do those steps and then try the import again, going back to your Pitches tab and start at Step 24 and then when you get back to Step 46 you should see the records.
I'm guessing you guys didn't do the three steps at the top of the cover page (marked "Critical") to change you Language/Locale settings to English (United States). Do those steps and then try the import again, going back to your Pitches tab and start at Step 24 and then when you get back to Step 46 you should see the records.