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Lab 1a

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Isaac Howard
Isaac Howard

Account cant login

I created a new account under the email howardisaac550@gmail.com and I can't log in because I never set up a password. I tried resetting my password but can't because I never set up a password or question on my account. How do I Finish setting up my account?

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Yeah, that issue is addressed in the Help FAQ where you can get solutions instantly 24/7 to 99% of all problems that arise. (That link is on the cover page of every lab under "Get Help") but here's what it says:


You're probably using an email address from an Outlook/Office 365 system where the administrator has applied Safelinks to confirm the safey of links embedded in your emails. But Safelinks is not compatible with Salesforce - it rewrites the link before it gets to you and in so doing, it uses the link which is a one-use-only link. By the time you click on it, it's been disabled.

 

You need to use a different email for the labs - try getting a new free Gmail/Google account and then use that to fill out the Salesforce form for the new account and then the Verifiy Account button will work for you.


Let me know if that solves it, ok?

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