Unable to install Grader
I need help ASAP. I'm behind on work because I can't install the Grader app. I keep getting this. Please help.



I need help ASAP. I'm behind on work because I can't install the Grader app. I keep getting this. Please help.

I would rather start over and this site is making it quite difficult I am disappointed in how this is not an easy fix. this should be simple
Sorry yeah tech can be frustrating. Best bet it to take your time and make sure you do each and every instrution and get each one right and then there should be nothing to fix.
But if you desribe to me what you think needs fixing and show me a screencap of what you are seeing, I should be able to figure it out for you and make it an easy fix.

I've tried: - Using multiple different browsers - Using multiple different emails - Checked Cookies - Checked adblocker
Oh, no! It sounds like you're doing everything right. Occasionally, I've seen students that had some kind of security utility on their laptop that was blocking it somehow. Have you tried a different machine/device? If not, maybe give that a try.
If that doens't help, then it may just be some temporary glitch at the Salesforce end that they would probably fix within a few hours, I expect.
Try a different device and let me know, ok? I may able to get you an account on my end if you're still not able to.
I am having some trouble the link I have been sent doesn't seem to take me to the right page, I am looking for the gear icon and don't see anything resembling the image on the lab packet. There is a setup button but it doesn't look anything like the example.

Yeah, this definitely looks wrong. It's showing the older Classic interface and there's no option to toggle into the newer Lightning interface. And the app you're in, and those tabs, look totally unfamiliar.
I'm confused when you say you were sent a link to this page. In Lab 1a, on page 2, Max give you a link to use to get a Salesforce account. Did you use that link? If so, did it open to this when you first logged in?
Let me know, ok?
you’re getting that message because you already installed the grader app. You only have to install it once and then you can use it as many times as you like.