So steps 20-22 seem to be working but 23 isn't. When I do the new password to change it, it says "Your Password cannot equal or contain your user name." which I'm doing a new password separate from mine. The link to do a new password works just an issue with getting this password to work.
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Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
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