Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.
Make sure you post in the right category below & be sure to include a screencap showing the issue!
Hi Jane, you can either create a new account and start over from Lab 1A. Alternatively, most mistakes can be resolved and you can go back to the step where you made the error. If you'd like more specific help, you can send here a screenshot of the step and the error you made and we should be able to help you.