Help Forum

Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.

Make sure you post in the right category below & be sure to include a screencap showing the issue!

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virginiajarquincruz

Mar 03, 2020

I am having trouble with step 109 on lab 1b. I did everything okay up to step 100 I made a mistake but now aren't able to restart.

in Lab 1b

1 answer0 replies

Dr. Tim, Max Labs Director

Mar 03, 2020

Well, you didn't include the screencap so I can't see what you're talking about and you didn't really explain the problem at all, just said you are having one so you must be able to understand why I can't really help you much. When you are working as an accountant or HR person or whatever, you will need to ask for IT help sometimes and to get effective help from them, you'll need to think about how to help them help you by giving them all the info they need to diagnose and solve your problem. This can be good practice for you.

In the meantime, I can tell you that you can usually start over at the beginning of the report you are working on, like start now at Step 101 and try carrying on from there. If you still have problems, then take a screencap of whatever doesn't look right and explain exactly what step you are on and what is happening, ok?