Saw a similar post to my current error. Did everything as instructed, but there is no individual information at all despite it saying uploaded successfully.
MaxzPlace
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.
Make sure you post in the right category below & be sure to include a screencap showing the issue!
Ok so first post a screencap to show me exactly what you're seeing that looks wrong.
Then do these 3 steps so I can access your account and see what's wrong and let me know when you've done them:
Log in and click on the character icon (upper right) and click My Settings
Click My Personal Information (upper left) and then Grant Account Login Access below that
On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save
Missing or misspelled report name
Did everything as instructed but getting error message on step 2 and 3
Missing or misspelled report name
Did everything as instructed but getting error message on step 2 and 3
Did you do the 3 steps at the top of the cover page and try importing again, restarting at Step 24?