when I download the given file on CVS only one out of 12 sections are mapped on the fields ( The business column) Is there any way I can change the format or do anything in setting for my SF account to read other 11 fields given on the file?
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.
Make sure you post in the right category below & be sure to include a screencap showing the issue!