I am being told to do parts 1b and 2a again... Is there any way to fix this, since I already completed those other parts and had 100%?
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.
Make sure you post in the right category below & be sure to include a screencap showing the issue!
Ok, I can check to see what the problem is. Do these 3 steps so I can access your account and I'll take a look. Let me know when you've done them, ok?
Log in and click on the character icon (upper right) and click My Settings
On the left, under My Personal Information, click Grant Account Login Access below that
On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save
Done
Ok, I see the problem. You did everything right but I can't get the grader to recognize it so I will generate a 100% cert for you to submit. Email me at tim.hill@themaxlabsproject.com and I will reply with your 2b cert.
Sent via email.