Help Forum

Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.

 

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Tatiana Shi
Nov 27, 2020

Simulation 2a Step 17

I have done all the steps and when I go to fill in the information the error message does not show up.

The blank still accepts a value more than 100.



But this is how when I fill in information it doesn't show that there is an error.



1
Dr. Tim, Max Labs Director
Nov 29, 2020

Ok, do these steps so I can access your account and check, ok?


  1. Log in and click on the character icon (upper right) and click My Settings

  2. Click My Personal Information (upper left) and then Grant Account Login Access below that

  3. On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save

Then I will need your Salesforce Org ID so I can find your account:

  1. Click the little gear at the top right and then select Setup.

  2. On the lefthand menu go to Company Settings and under that, click Company Information.

  3. In the middle panel, look down in the left column for Salesforce.com Organization ID and copy/paste that long string of numbers & letters and email it to me at tim.hill@themaxlabsproject.com

1
Dr. Tim, Max Labs Director
Best Answer
Nov 27, 2020

Well, you have to click Save for the error to show up. Have you been doing that and still not getting the error message?

Tatiana Shi
Nov 29, 2020

yes I have been saving it and still wouldn't work

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