The ask button is dark, and I can’t click it
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.
Make sure you post in the right category below & be sure to include a screencap showing the issue!
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Yeah, I see your problem but I'm not sure what would have caused it. Have you tried just refreshing the page in your browser? It might just be a browser glitch. Let me know, ok? If you're still having trouble, then do these 3 things to give me access to your account and I'll get in and see what I can find:
1) Click on the character at the upper right corner and then, in the popup, click “Settings”
2) On the left vertical menu, click on “Grant Account Login Access”
3) On the row for The Max Labs Project, use the menu to change “—No Access—“ to “1-Month…”
Let me know when you've done them and I'll get in and take a look. Thanks!
Dr Tim
Now it’s workin. Thank you so much!
Oh good! I’m glad. Thanks for letting me know. Hope the rest is smooth for you!