I filled out the form. The thank you message never played but I did receive the both emails. However Miles Dyson does not show up after I have refreshed many times. Please help
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Don't try to start all over again–not necessary! Don't start undoing stuff and don't uninstall Max's Pitch Package, etc.
There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. Check that first but if you can't find it there, post your problem + a screencap in the proper category below & we'll post a solution back ASAP!
Ok so send me an email with your webtolead.html file as an attachment. And do these 3 steps so I can access your account: Click on the character at the upper right corner and then, in the popup, click “Settings” On the left vertical menu, click on “Grant Account Login Access” On the row for The Max Labs Project, use the menu to change “—No Access—“ to “1-Month…” and then click Save at the bottom
Done
Sorry I forgot to give you the email address to send me your html file. It's: tim.hill@themaxlabsproject.com
Sent!
Ok, I got in and took a look. Miles Dyson was there in the list of all leads. I think you must have only been looking in the Recent Leads list which only show the ones that have been viewed or opened recently. When you just add him, he wouldn't show up in that list. You would need to look at Today's Leads the same day as adding him. Anyway, since I've viewed him now while being logged in as you, he'll show up to you when you look at Recent Leads. You're good to go.
The problem with the Thank You page is that there is an extra space in the middle of the URL that you copied & pasted from the instructions. No big deal. Doesn't affect anything else. All good.