I am currently stuck on Steps 21-22 on Lab 3b. It is saying that I will receive an email to reset the password, but I don't know where to find this email. Is this email found within Salesforce or my email inbox? Here is where I am stuck:
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Is this email within Salesforce?
Well, when you created Riley's account in Lab 3a, you gave her an email address. That's the one where this email will go. If you don't remember what it was, got to Setup > Users > Users and click on Riley and you'll see her email address listed there. That's where it will go. If you need to change it, you can click Edit and change it and Save and SF will send a confirmation to the new email address that you set.