I cannot find Kyle Reese in my leads tab. But It is available in my Contacts tab. How can I move it from contact to leads? I'm attaching a few screenshots.
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Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.
Make sure you post in the right category below & be sure to include a screencap showing the issue!
Do these 3 steps so I can access your account and check it out:
Click on the character at the upper right corner and then, in the popup, click “Settings”
On the left vertical menu, click on “Grant Account Login Access”
On the row for The Max Labs Project, use the menu to change “—No Access—“ to “1-Month…”
Not sure how you got that. Are you sure ypu added Kyle Reese as a lead in 3a? Anyway, there's no way to move someone from Contact to Lead so maybe just add him again using Steps 112-119 of Lab 3a.
It appears in the Contacts but not in the lead. Here's the screenshot
I think you must have converted him from a Lead to a Contact. There's a button for that you may have clicked on accidentally. There is no way to "uncovert" a Contact back to a Lead but it doesn't matter. Delete him as a Contact and re-add him as a Lead.