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Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.
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Nov 15, 2019
Hello professor Hill need help again with step 88 i click save but it tells me red error message invalid data can you help me please
Hello professor Hill need help again with step 88 i click save but it tells me red error message invalid data can you help me please
0
Hi Nancy,
1. First skip the (EMAIL ADDRESS:) ...leave blank
2. Then skip to below:
Under Step 4: Select the template to use, click the magnifying glass next to Email Template to bring up the Lookup popup window and click auto-response template for incoming webleads for me to populate it into the textbox
3. Go back up to EMAIL ADDRESS (registered w/salesforce) and ENTER MANUALLY (write out your email address)
4. SAVE!! <3
Good Luck! -Melina
Nancy, this email needs to be the same as the one on your user account. Go to Setup > Users > Users and click on your name and you'll see all your info. Check the email address listed there for you. Is it correct? If not, click Edit and change it and then click Save. But then you will get a verification email at that address so then you need to open that email and click the link to verify and only then that new email address will be saved.
Then you should be able to redo Steps 71-88 and it should work.
Hi Tim,
I was having the same problem as Nancy, I entered the correct email (I registered w/ salesforce), but it would not populate the (select template to use field) correctly to choose: auto-response template for incoming web leads for me. I had to do it backwards as you can read above in my comment *(mac os user).
Thanks,
Melina
thank you i will try both see which one results
Thanks
Nancy