In my fourth screen capture, the information doesn't say "past activities" once following all steps properly and instead lists "October 2019" above the email and "In respone to your..." information even though i have done all steps. Is this still correct?
Sorry you're stuck but there's almost always a pretty easy fix! Don't try to start all over again–not necessary! Don't start undoing stuff and don't uninstall Max's Pitch Package, etc.
There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. Check that first but if you can't find it there, post your problem + a screencap in the proper category below & we'll post a solution back ASAP!