In my fourth screen capture, the information doesn't say "past activities" once following all steps properly and instead lists "October 2019" above the email and "In respone to your..." information even though i have done all steps. Is this still correct?
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.
Make sure you post in the right category below & be sure to include a screencap showing the issue!