I got the two emails meant for Riley, but I didn't get the email that was meant for me. It is not in any of my spam or junk folders, it just was not sent. I have looked back and don't understand how to resend the email. Can you help me with this?
MaxzPlace
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
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post in the right category
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INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
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explain the problem clearly
Well first go to Setup > Users > Users and click on yourself as a user and make sure that the email address you had set for yourself is the one you are checking for that message. If it is a valid address and it's the one you're checking and not finding anything for then do these 3 steps so I can access your account and take a look:
Log in and click on the character icon (upper right) and click My Settings
On the left, under My Personal Information, click Grant Account Login Access below that
On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save