Help Forum

Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.

 

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Thamir Tee
Nov 1, 2019

Step 17

Hi I have a problem with step 17. It says I have 6 mapped and 1 unmapped. How can I fix this?

The unmapped is mobile but when I search it nothing comes.

Dr. Tim, Max Labs Director
Nov 2, 2019

Yeah, so that means that Mobile is a column of data in the data file, but SF can't find a field called Mobile to import it into. Here's what could cause that:


1) You skipped Step 77 of Lab 2a where you were supposed to add Mobile to Meeting. (Go back & add it.)

OR

2) You added Mobile to Meeting but you spelled it wrong--it has to match the name in the data file exactly. (Go back and edit it.)

3) You added Mobile to Meeting and you spelled it correctly but when you were adding it, you clicked thru Next, Next & Save so quickly that those pages you were skipping didn't get a chance to fully load and execute their code/tasks which included making the new field visible/accessible. (Go to Setup > Object Manager > Meeting > Fields & Relationships > Mobile. Then, click the button labeled Set Field-Level Security. Then on that page, find the column of checkboxes with Visible at the top and click it once or twice to make all the checkboxes below it checked (blue). Then, click Save. That should solve the import issue.)

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