
I don't know why this happened, when i see the solution i it said i need to redo the lab1b and 2a. But i got 100 on both 1b and 2a.
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.
Make sure you post in the right category below & be sure to include a screencap showing the issue!
Probably there was a warning message from Lab 1b telling you that your Pitch record IDs were messed up and it is important to fix it before going on to 2a. You can still get 100 on 2a but the Pitch IDs need to be right for the import in 2b. If that gets messed up too much, you can't do 2b properly.
But I will take a look at it for you first to see how you can avoid redoing. Do these 3 steps so I can access your account and I'll take a look. Let me know when you've done them, ok?
Log in and click on the character icon (upper right) and click My Settings
On the left, under My Personal Information, click Grant Account Login Access below that
On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save
ok thanks!
@Tongcheng Wang Yes, it looks like you got everything else right except you imported the Meeting records twice and the IDs were slightly off. Everything else was fine, though, so I just generated a 100% cert for you to submit. Email me at tim.hill@themaxlabsproject.com and I'll reply with the cert as an attachment.