I'm having trouble with this step, I have read a couple different help forms and tried to do what other students needed to do in order to complete this step but I keep coming back with the same results. I am stuck at a dead end with this problem I emailed my teacher and she informed me to use this service for help!
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.
Make sure you post in the right category below & be sure to include a screencap showing the issue!