When I try to import the necessary information, I get an email that all of them have failed. This is for steps 17-20 on Lab 2b. I have tried double-checking spelling and I also still have 2 that are unmapped.
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MaxzPlace
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.
Make sure you post in the right category below & be sure to include a screencap showing the issue!
Sounds like something got messed up that is preventing the import from working properly. Do these 3 steps so I can access your account and I'll take a look. Let me know when you've done them, ok?
Log in and click on the character icon (upper right) and click My Settings
On the left, under My Personal Information, click Grant Account Login Access below that
On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save
Thank you for your reply! I granted the access.
Ok, thanks! I'll get in now and check it out and get back to you ASAP!