

Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.
Make sure you post in the right category below & be sure to include a screencap showing the issue!
That's actually Lab 3a. Somehow you posted it in the Lab 2b category of the forum.
Anyway, it looks like you missed some step or steps where you were supposed to create the template "alert myself about a new lead". Maybe you did everything but then forgot to click Save and went on.
To fix it, go back and open the "alert Riley about a new distant lead" template and then pick up again with Step 62 and go from there, making sure you follow each step, including Step 70 where you save that new template, ok?
Okay, got it. Thanks.
Np. Happy to help!