Sure, np. We strive to provide super-great support! If you think we do, please let your instructor know. Thanks a ton! :)

Appreciate it, thank you so much!

Yeah, for some reason you deleted that record on 3/14 but I restored it for you so they are all there now and you should be good to go. Just be careful and make sure you're doing each step correctly and you should be fine.

Ok, hang on. I'll check it out and let you know ASAP.

Do these 3 steps so I can access your account and let me know when you've done them and I'll take a look, ok?

1. Log in and click on the character icon (upper right) and click My Settings

2. Click My Personal Information (upper left) and then Grant Account Login Access below that

3. On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save

how do i fix this? what step should i go back and do?

how do i fix this? what step should i go back and do?

I can't really tell without you posting a screencap so I can see what you're seeing but both numbers are wrong. There should just be 10 of them.

At the beginning of Lab 1b, you are supposed to delete the old Pitch object you made in Lab 1a. Did you do that? I suspect not. So when you imported the 10 records from MaxsPitchDataFile, you probably added those 10 to the 4 that you added during Lab 1a.

If so, that's not going to work for you. You need to delete that original Pitch object so you are using the new one that got added as part of Max's Pitch Package and import into that and use that one from now on.