Help Forum

Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.

 

Make sure you post in the right category below & be sure to include a screencap showing the issue!

Alex Bansil
Mar 19, 2020

Step 22


Hi,

I would like help on Step 22. I have this message that prevents me to proceed to the next step.

Thanks,

1
Dr. Tim, Max Labs Director
Mar 19, 2020

If you look at the cover page, you'll see it says in great big bolded letters to be sure to follow the instructions when you get your account by following the link given by Max and make sure you DON'T go to Salesforce's home page and get the 30-day free trial account because that won't work. But that's what you did so you'll need to get a new account and start over at Step 5 of Lab 1b and I'll email you a promo code so you can install Max's Pitch Package without paying again.

Alex Bansil
Mar 19, 2020

Hi,

I do not understand. I did not sign up for the 30-day free trial. I sign up through the developer sign-up. Regardless, I will just create a new account.

Thank you

Alex

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