once I got to step 21 this popped up. please help
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Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.
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Actually it is after step 22. Help is urgently needed.
not sure. don these three steps so I can access your account: 1. Click on the character at the upper right corner and then, in the popup, click “Settings” 2. On the left vertical menu, click on “Grant Account Login Access” 3. On the row for The Max Labs Project, use the menu to change “—No Access—“ to “1-Month…”