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Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.
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Jul 14, 2020
I'm on step 17. I see the app manager box, but not the Available tabs or selected tabs options. Any idea what can be causing this?
I'm on step 17. I see the app manager box, but not the Available tabs or selected tabs options. Any idea what can be causing this?
5 answers2 replies
0
Just a glitch in Wifi, etc. I think. Try closing out the browser and restarting. Let me know, ok?
I just closed all my tabs and restarted my computer, but it's still not working.
Ok, first what browser are you using? Maybe try a different one. If that doesn't help,
then, do these 3 steps so I can access your account and check it out:
Log in and click on the character icon (upper right) and click My Settings
Click My Personal Information (upper left) and then Grant Account Login Access below that
On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save
I'm using Google Chrome. Explorer gives me an error message. I tried your steps, but after GRANT ACCOUNT LOGIN ACCESS, I get a blank screen again.
Well the 3 steps were to allow me to access your account which I'll do now.
I just tried it on my other computer and it worked. I will let you know if I run into any more problems. I'm also using chrome on the other computer. Weird.
Oh! Yeah, strange. Well, glad it's working now on one of them at least.