For 1b #83 it keeps saying no results shown. I need help
Help Forum
Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, uninstall Max's Pitch Package, etc. That can make it worse. There's a 95% chance the same snag/fix is listed & answered in the Help FAQ. But if you can't find it there, post your problem here.
Make sure you post in the right category below & be sure to include a screencap showing the issue!
Ok can you post a screencap of what you are seeing that looks wrong?
Well, you've gone well past Step 83 from what I can see and you've added Type as a column, not as a group which is what the instructions say. So I would suggest just deleting the report you have and starting over with Step 79 and just be sure to follow the instructions carefully.
But that still doesn't really explain why you're not seeing any results at all. So tell me - were you seeing everything correct in the screencaps after Steps 67 and 78?
Also, do these 3 steps so I can access your account and see what's going on:
Log in and click on the character icon (upper right) and click My Settings
Click My Personal Information (upper left) and then Grant Account Login Access below that
On the row for The Max Labs Project Support, use the --No Access-- pull-down menu to select 1 month and click Save
Let me know when you've done them, ok?
I kept deleting the report but still no data would show. and I followed 67 and 78 fine but it kept not showing any data. but I did the 3 steps
Ok, I'll look but did you do those 3 steps? Also I need to know the name on your account so I can find it.
Ok, I logged into your account. For some reason, you didn't do the first steps of Lab 1b where you are supposed to delete the old Pitch object that you created in Lab 1a before you install Max's Pitch Package which adds a new Pitch object. Now you have two of them and the old one is where you imported your Pitch records into and the new one, that you're trying to make a table on, is empty (no records).
To make these labs work, you need to follow each and every instruction, ok?
So now you just need to delete your old Pitch object and then redo the import of data into the new Pitch object that came from Max's Pitch Package and then continue those steps on down to the report which will then work, ok?
do I go back to step 27? and how to I delete everything?
No, just follow the instructions you skipped before, Steps 1-4.
Then skip to Step 20 and go from there being sure to do each and every instruction that is given, in the order given and there will be no more problems. (Except you have already done Step 23 to download the data file - it's still there so you don't need to redo that one.)
okay thank you!
Sure, np.
Just take the time to read and understand what it is you're doing and you'll be fine.