The grader gives me 0 points, so I deleted my Lab 1A work and restore it by following instructions from support. Then reflash grader page, but it still show me 0 points. Unfortunately Some parts of my work have been lost after restore it.
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Sorry you're stuck but there's almost always a pretty easy fix! Do NOT try to start all over again, eg. uninstall Max's Pitch Package, etc. That can make things worse.
Before you post make sure you check the Help FAQ for an instant solution first. Then, if you can't find it there, you can post your problem here and we'll get to it ASAP (within 24 hours), but be sure you:
post in the right category
INCLUDE AT LEAST ONE SCREENCAP IN YOUR POST TO SHOW THE PROBLEM!!!!!!!!
explain the problem clearly
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Yeah but it shows 62%, right? Not zero. And in your screencap, I can see you have errors and they tell you what’s wrong and how to fix if you want more points Computers are very picky. But if you read and follow every instruction correctly, you get 100%!